Rachel L
14th Oct '21

This care home goes above and beyond expectation day in day out.
A family-run home that is run with love, compassion and most importantly dignity.
The owners are wonderful and are involved in the day to day running of the home which is just lovely to see- especially nowadays.
My nan had a lovely 
room overlooking the river and enjoyed many day trips with the other residents. She was quite a private and independent lady so I was initially unsure how she would manage in a care setting, but Riverside Court really just felt like home to her and isn’t that all we really want.
Thank you all very much for all you have done and continue to do.

Pamela B
17th Jun '21

Mum was welcomed warmly as she entered her new home, each and every one of the staff are compassionate, thoughtful and nothing is too much trouble for residents and visitors alike. Extremely happy with our choice.

Jayne P
17th Jun '21

Our mother has been a resident since March 2021, she became a resident in the difficult circumstances of lockdown. I can only say that all the staff went above and beyond to help her adjust and settle in at what has been a very anxious time for her. The care they have shown to our mother and all the 
family has been nothing short of amazing throughout, even taking the time to email pictures to us of Mum's first venture out of her room into the garden there. Any queries or questions we’ve had have been answered promptly and reassuringly. I have no doubt in my mind in recommending Riverside Court to anyone who asks me, keep up the good work and thank you from the bottom of our hearts

Cathy S
19th Jan '21

Our father has been at Riverside Court for over 3-years, and we have been extremely impressed by the kindness, courtesy and professionalism of all the staff. It is a very cosy, inviting and happy home, and the staff go out of their way to create a wonderful atmosphere, and nothing is too much trouble. 
Dad is very settled and beautifully looked after, and when visiting, we are always greeted by friendly faces, a cup of tea or coffee and biscuits, and a lovely lunch if we request it, set up in a separate room for us to have quietly with Dad. The staff have worked tirelessly throughout this very challenging time during the Covid-19 pandemic, and have kept us fully informed at all times.

Carole C
13th Jan '21

My mother went into Riverside Court in July 2020 during COVID. Staff at the home were very supportive towards both my mother and me during this difficult time.
We were only allowed to visit mum in the garden at that time which mum did not understand and the staff were again supportive and reassuring 
with mum.
Unfortunately mum contracted COVID and the staff nursed her with care and dignity and I am pleased to say that although she is 96 years of age the excellent care they gave mum brought her through this.
Nothing is too much trouble for the care staff and the kitchen staff who I know have made tempting dishes for mum during her illness.
I am pleased to say mum is back on form and joining in the daily activities which are provided.
We are still unable to visit mum but we can see her through the window and along with the frequent photos and updates from the staff we know she is happy and well cared for.
Thanks to everyone at Riverside Court.

Richard N
12th Jan '21

It is not just the home's location on the riverbank, it is not just the kingfishers nesting by the bridge, not just the character of each room but it is also the staff who go out of their way each day to make life easier to the residents. They do so with a ready smile on their face, time for a chat 
is always available. At management level there is time to consider the need for new equipment to ensure the comfort of their family and from the kitchen, there is the offer of something special.
This is as good as it gets with care and safety foremost in their minds during this time of extreme concern.
Just walk into Riverside Court and you will find the warmth and care surround you like a well-fitting glove.

J J
27th Jan '20

 

From the first time we stepped in Riverside Court we knew it was the place for mum. The whole building both outside and in is very pleasant and decorated and furnished to a very good standard.
The cleanliness is exceptional. As too us the care and attention are given by the wonderful staff, most of 
them have worked there for many years and are all permanent. We visit regularly and are always given a warm welcome and offered refreshments immediately.

 

J O
2nd Jan '20

My father lived at Riverside Court for almost two years and during his time there he was always very well cared for. His changing needs were always catered for. All the staff are marvellous, showing infinite patience, kindness, compassion and care at all times. They are always friendly and smiling and 
really know the residents of this lovely, small home and their families. The home is kept spotlessly clean and in good order. A good variety of regular entertainment is provided, including trips out in the summer. A choice of good food is available at mealtimes, including delicious home-baked cakes in the afternoon; likes and dislikes are well catered for. A real 'home from home' in this family-run care home.

Christine McCormack
3rd Apr '18

Riverside Court has provided a wonderful home for my mum. I was very worried how she would manage the move from her own flat, as she has dementia and is deaf, with a cochlear implant. However I couldn't have been happier to see how she immediately settled into Riverside.
All the residents are treated as individuals and she receives excellent, personalised care from all the kind, thoughtful and smiling staff, who also go out of their way to make life enjoyable for everyone.
I can visit at any time and when I do there is always a lovely homely atmosphere, with the residents always very relaxed and smiling. My mum is content, and after trips out is always keen to return to Riverside.

Christine H
1st Feb '18

Although only a resident for a few months, my family and I were very impressed with the care that my mother received. Her room was spotless, the staff were efficient and kind, the food very good and the comfort and well-being were of paramount importance. When she became more difficult towards the end of her life the compassion shown was remarkable.

Nigel T
1st Feb '18

I have used Riverside Court four times over the last two years for respite for my mother. My mother loves her own home but has thoroughly enjoyed her four (holidays) in Riverside. The care and friendliness of all the staff are second to none. Games, trips out for ice cream, along with lots of fun with other residents. The owners have a home to be proud of.

Diana W (daughter in law of resident)
1st Feb '18

My Mother-in-Law has been a resident at Riverside for over three years and we are very pleased with the care she has received over that period. The home is warm, friendly and caring, which we feel is largely due to the fact that it is family-run and not part of a larger more impersonal corporate group.
The regular staff are happy, helpful and friendly.

Sarah W (daughter of resident)
1st Feb '18

This should be the gold standard for care! We are so lucky to have found Riverside Court. I was told about it by someone whose mother had been happy there. My mother is so happy and settled. The care is amazing - above and beyond what one might reasonably expect. It is family run and it shows. You feel that the staff care for your parent as if they were their own. I cannot thank them enough. It is a kind, friendly, relaxed place - Will get my name down!

Pamela W (relatives Family member)
1st Feb '18

have used this home for the last 3 years, firstly for my mother in law, then recommended to the family of friends. My mother in law died in Riverside with kindness and consideration above duty.
The staff are excellent and have all the time to see to the needs of the guests. Riverside is a very homely place and there is no restriction on when visiting, in fact, you are even offered a meal if arriving from a distance. I have already recommended Riverside to 2 families and will always suggest that people consider it, due to the friendly staff.

JK (friend of resident)
1st Feb '18

I am delighted to have an opportunity to say what a lovely home Riverside Court is.
Owners and staff all work hard to provide residents with a loving and positive home.
There is a good variety of activities, either run by staff or outside performers, including minibus trips.
My friend has settled in well and is comfortable and content. There's always a pleasant, naturally bright atmosphere and staff always at hand.

Charlie M (son of Resident)
1st Feb '18

Our experience of the staff and facilities has been very positive. This is an extremely caring environment in which the residents seem very happy.
The owners are investing in the infrastructure and facilities are always clean and tidy.
Visitors are always welcome and it's always a pleasure to pot around to see mum there.

ST daughter of Resident
1st Feb '18

iverside Court is a very friendly care home with a calm and caring atmosphere. The staff are very kind and try hard to make everyone feel they are at home there. They put on stimulating events in the afternoon for entertainment. It is small, giving it a more homely feel and I am very pleased and content that my mother is well cared for.

Kathleen T Daughter of resident
1st Feb '18

My mum has been well cared for by the wonderful staff at Riverside Court, The home offer choices which I feel is rare in some of the other homes we looked at before choosing Riverside Court. Mums room looked over the river and the bridge and Mum often would sit in her room by the window waving at the passers by. The staff are caring and have time for the residents. Well done and Thank you Riverside.

Mark Faulkner Son of resident
1st Feb '18

I have been most impressed with Riverside Court. My father is very content with his room. The staff are very caring and patient and reacted very well on the two occasions my father fell. When I visit him at lunchtime, I am offered lunch is a separate area which is private and out of the dining room. The food is excellent. I cannot recommend the staff more highly. The atmosphere is calm and happy. In my opinion, Riverside Court is an outstanding care home that is well managed and that delivers excellent care.

Helen S daughter of resident
19th Jan '18

A care home with a friendly, relaxed homely feel. The carers are gentle and treat the residents with respect. They spend time with the individual residents and you can see that the residents like and trust the staff.
The home has a very happy atmosphere which is not always the case in residential homes. I would definitely recommend it.


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